Word of Mouth

Our Reputation Walks on Our Floors

Family businesses live on referrals — read what neighbors say, then come see why.

Read Our Reviews

Crow Hill Hardwoods is rated 4.6 out of 5 stars on Google. Here’s what a few of our customers have said in their own words — and where you can read every review, good and bad, unedited.

Google Reviews

Search 'Crow Hill Hardwoods Marcellus' or tap here to read our Google reviews.

Yelp

Read reviews and see photos on our Yelp listing.

Ask a Neighbor

The best review is a referral — odds are someone on your street has our floors. Ask around.

What Our Customers Say

★★★★★
“My husband and I are redoing our floors in our house and was referred to Crow Hill by the contractor who is installing floors for us. I have to say Mike (owner of the store) was very helpful and gave us a good price on the flooring. He is just a good honest guy trying to make a living and not rip you off. I will be recommending him to anyone I know that needs new flooring!”
Joan H. · Yelp review, October 2018

★★★★★
“They definitely know what they do and they are very good at it.”
Paul L. · Google review, April 2012

Read all of our reviews on Google and Yelp.

Worked With Us? Tell the Next Family

If we’ve done your floors, a short Google review is the biggest thank-you a small shop can get. And if anything ever isn’t right, call us first — (315) 246-4425 — we fix our work.

What Customers Tell Us Matters Most

Honest advice — being told when a cheaper option will do the job, or when a floor can be saved instead of replaced.
Fair, written pricing — a number that doesn't grow after the contract is signed.
Knowledgeable people — talking with someone who installs and refinishes floors, not a salesperson reading a spec sheet.
Showing up — arriving when we said we would and finishing when we said we would.
Owning the work — if something isn't right, we come back and fix it.

Featured in The Post-Standard

Crow Hill was profiled by The Syracuse Post-Standard in a feature titled “You Can Walk All Over His Product” — the framed article still hangs in our Marcellus showroom. Stop in and have a look.

See the Work for Yourself

Family-Owned · Marcellus, NY · Since 1992

Become Our Next Five-Star Story

Free estimates, honest prices and floors we’re proud to sign.